Playbooks

Product workflows you can run in Deck or hand to your AI agent. Each one shows the steps in the app, the prompt for your agent, and a copyable artifact.

Customer Feedback Audit: What Your Team Actually Knows
Audit every feedback source, integration, and theme in Deck, find the gaps, and get one next step for each. Run it in the app or hand it to your AI agent.
- Integrations
- Themes
- MCP Server
Centralize Customer Feedback from the Tools You Already Use
Connect Slack, Intercom, Zendesk, Gong, and your other feedback tools to Deck, then confirm the data actually arrives. Do it in the app or with your AI agent.
- Integrations
- Themes
Import Survey Results from Typeform, Qualtrics, or SurveyMonkey
Move survey exports from Typeform, Qualtrics, SurveyMonkey, or Google Forms into Deck as CSV uploads, and turn free text answers into insights and themes.
- Themes
- NPS
Turn Customer Interview Transcripts into Insights and Themes
Upload interview recordings and transcripts to Deck and get insights linked to verbatim quotes and grouped into themes. Run it in the app or with your AI agent.
- Themes
- Evidence
Import Your Linear Roadmap and Link It to Customer Evidence
Import Linear initiatives and projects into Deck, keep each one linked to Linear, and back every roadmap item with customer evidence. Nothing changes in Linear.
- Initiatives
- Projects
- Integrations
Import Jira Epics and Back Each One with Customer Evidence
Import Jira epics into Deck as Projects, keep each one linked to its epic, and attach the customer evidence behind the work. Nothing changes in Jira.
- Projects
- Integrations
Validate Your Product Roadmap with Customer Evidence
Find the initiatives and Projects with little customer evidence, link the evidence Deck already has, and see what your team is building on gut feel.
- Initiatives
- Projects
- Evidence
Find the Customer Feedback Your Team Is Missing
Compare Slack, support, CRM, and call notes with what Deck already has. Find the customer feedback it is missing and get one fix for each gap.
- Integrations
- Themes
- MCP Server
Add an In-App Feedback Widget That Sends Feedback to Deck
Create a Deck feedback widget, install the @deck-io/feedback SDK, and send in-app feedback into Deck next to your support, interview, and survey data.
- Integrations
- Projects
- MCP Server
Check Your Credits Before a Big Import or Research Run
Check your Deck credit balance, warning level, and waiting uploads before a big import or competitor research run, then get one verdict: go, wait, or ask.
- Integrations
- Competitors
- MCP Server
Theme Taxonomy Design: Build Themes from Your Own Feedback
Design a theme taxonomy from your product areas and real customer quotes, then apply it in Deck with clear names and descriptions, by hand or with your agent.
- Themes
- MCP Server
Theme Taxonomy Review: Clean Up Duplicate and Stale Themes
Find duplicate, vague, oversized, and stale feedback themes in Deck, decide one fix for each from real counts and quotes, and apply only what you approve.
- Themes
- MCP Server
Sort Uncategorized Feedback into the Right Subthemes
Find the insights in each Deck theme that no subtheme holds yet, decide where each one belongs, and place them only after you approve the plan.
- Themes
- MCP Server
Segment Customer Feedback by Plan, Size, and Key Account
Set up customer segments in Deck with rules that tag feedback by plan, domain, or source, check each rule catches the right insights, then filter by each group.
- Segments
- Themes
Weekly Customer Feedback Report: What Changed This Week
Write a weekly brief of new feedback, growing themes, negative signal, and NPS movement, using Deck's own numbers and quotes. Run it in Deck or with your agent.
- Themes
- NPS
- MCP Server
Prioritize Your Product Backlog with Customer Evidence
Pick the top opportunities from a backlog ranked on customer evidence, with a reason, a risk, and quotes for each pick. Run it in Deck or with your AI agent.
- Opportunity Backlog
- Evidence
Customer Segment Comparison: What Each Group Asks For
Compare what two customer segments ask for, such as enterprise and SMB, with shared themes, leading themes, and quotes. Run it in Deck or with your agent.
- Segments
- Themes
NPS Analysis: Find the Themes Behind Your Detractors
Explain your NPS score with its period, trend, and respondent split, then find the themes and quotes that drive detractors. Run it in Deck or with your agent.
- NPS
- Themes
Competitor Gap Analysis Backed by Your Own Customers
Find where competitors are weak using their public reviews, then check each gap against your own customer feedback before it reaches your backlog.
- Competitors
- Opportunity Backlog
Turn Competitor Weaknesses into Backlog Opportunities
Promote a competitor finding into your Opportunity Backlog with the review quotes attached, then match it against your own customer feedback before you plan.
- Competitors
- Opportunity Backlog
- Evidence
Turn Customer Feedback into Linear Projects and Jira Epics
Turn a ranked backlog opportunity into a Deck Project that keeps its customer evidence, then link it to one Linear project or Jira epic for delivery.
- Opportunity Backlog
- Projects
- Integrations
Plan a Product Initiative from Your Opportunity Backlog
Group two to six backlog opportunities that share one customer problem into a Deck initiative with a clear goal, linked evidence, and written outcomes.
- Initiatives
- Opportunity Backlog
Build Features from Customer Evidence, Not Guesswork
Turn a Deck Project into a shipped change where every requirement links to the customer insights behind it. Build it yourself or with your coding agent.
- Projects
- MCP Server
Measure Release Impact with Before-and-After Customer Feedback
Check if a release worked by comparing customer feedback on the themes it targeted in equal windows before and after launch, with quotes and a clear verdict.
- Themes
- Projects
Close the Loop: Tell Customers When Their Feedback Shipped
Find the customers whose feedback asked for a change you shipped, draft a short personal note for each, and send it from your own tools once you approve.
- Projects
- Evidence
- MCP Server

Playbooks

Customer Feedback Audit: What Your Team Actually Knows

Centralize Customer Feedback from the Tools You Already Use

Import Survey Results from Typeform, Qualtrics, or SurveyMonkey

Turn Customer Interview Transcripts into Insights and Themes

Import Your Linear Roadmap and Link It to Customer Evidence

Import Jira Epics and Back Each One with Customer Evidence

Validate Your Product Roadmap with Customer Evidence

Find the Customer Feedback Your Team Is Missing

Add an In-App Feedback Widget That Sends Feedback to Deck

Check Your Credits Before a Big Import or Research Run

Theme Taxonomy Design: Build Themes from Your Own Feedback

Theme Taxonomy Review: Clean Up Duplicate and Stale Themes

Sort Uncategorized Feedback into the Right Subthemes

Segment Customer Feedback by Plan, Size, and Key Account

Weekly Customer Feedback Report: What Changed This Week

Prioritize Your Product Backlog with Customer Evidence

Customer Segment Comparison: What Each Group Asks For

NPS Analysis: Find the Themes Behind Your Detractors

Competitor Gap Analysis Backed by Your Own Customers

Turn Competitor Weaknesses into Backlog Opportunities

Turn Customer Feedback into Linear Projects and Jira Epics

Plan a Product Initiative from Your Opportunity Backlog

Build Features from Customer Evidence, Not Guesswork

Measure Release Impact with Before-and-After Customer Feedback

Close the Loop: Tell Customers When Their Feedback Shipped

Improve your Product Today.Agent-style.

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