Projects
Delivery-Ready Work
Evidence Attached
Guided Onboarding Flow
A. Chen
·Linear
In progress
42 insights
68%
Salesforce Field Mapping
M. Patel
·Jira
In progress
31 insights
45%
CSV Export Stabilization
J. Rivera
·Linear
Completed
19 insights
100%
Success Metrics
Before → after release
Setup Completion
61%
+24%
Support Volume
100%
-31%
Outcome Insights
0
12 new
Ship Work That Remembers Why It Exists
Deck turns customer evidence into delivery-ready Projects: generated documents, linked insights, success metrics, automatic insight matching after launch, and Linear or Jira sync in one place.
Evidence That Updates Itself After Launch
After new feedback is processed, Deck automatically relates high-confidence insights to relevant Projects across Slack, support, surveys, NPS, interviews, Gong calls, and CSV imports so the evidence stays current without manual work.
Automatic Insight Matching
Guided Onboarding Flow
Shipped 2 weeks ago, 42 pre-launch insights
Completed
Launch
+2 days
Slack
“Guided setup made onboarding way smoother”
+5 days
Zendesk
“Export fields are stable now, no missing columns”
+9 days
NPS
“Onboarding was confusing before, much better now”
+14 days
Gong
“Customer mentioned the improved setup flow in a call”
Evidence health
42 pre-launch
·0 post-launch
·0%
Sentiment shift
72% neg
20% pos
Auto-attached above confidence threshold, no manual tagging.
From Customer Evidence to Delivery-Ready Work
Start From Evidence, Not a Blank Page
Create a Project from scratch, promote it from an opportunity with seeded evidence, or import an existing Linear Project or Jira Epic. The customer problem arrives with the work.
Opportunity
9.1
Reduce Onboarding Drop-Off
Enterprise admins repeat setup uncertainty across CRM, Slack, and support imports.
New Project
Guided Onboarding Flow
12 implementation quotes
9 CRM mapping requests
7 churn-risk accounts
5 onboarding interviews
1 click
From Opportunity
Carry the customer problem and seeded evidence forward.
Import
Linear or Jira
Bring an existing execution artifact into Deck.
42
Seeded Insights
Opportunity evidence starts attached to the Project.
Keep Customer Proof One Click Away
Overview, Evidence, and Success Metrics documents autosave while you edit. Open Related Insights to see supporting insight cards and source quotes without leaving the Project.
Project Documents
Guided Onboarding Flow
Saved
Problem & Scope
Enterprise admins lose momentum during source setup and field mapping. The guided import checklist targets the highest-friction moments before advanced configuration.
Guided import checklist before advanced mapping
Owner assignment per source connection
In-app tooltips for CRM field mapping
Related Insights
Click an insight to open the source.
3
Sections
Overview, Evidence, and Success Metrics in one workspace.
Auto
Saved Edits
Document updates persist while the team refines.
1 click
Related Insights
Open source quotes and insight cards in a side sheet.
Sync With Linear or Jira Without Losing the Why
Import, link, or create Linear Projects and Jira Epics from Deck. Provider metadata refreshes daily while Deck-owned documents, evidence, and success metrics stay authoritative.
Deck
Deck-owned, never overwritten
Overview document
Evidence & citations
Success metrics
Generated sections
Execution Tools
Provider-owned, refreshed daily
ONB-214
DASH-89
EXP-12
Unlink removes only the
Deck-side connection
Daily
Provider Refresh
Provider-owned metadata stays current automatically.
Deck
Owned Docs
Documents and evidence are never overwritten by sync.
Unlink
Non-Destructive
Unlinking removes only the Deck-side connection.
Frequently Asked Questions
Build Better Customer-Led Product Today
Bring your interviews, tickets, surveys, Slack threads, and NPS into one evidence layer your team can act on.