Find the Patterns that Matter.
AI-powered theme detection turns scattered feedback into clear, actionable insights your team can act on.
Themes
Support Email
Export feature broken again. This is the third time this month.Enterprise Customer • Urgent
Zendesk
Intercom
NotionIntercom
Slack #productSlack #feedbackYour Customer Feedback is a Mess.
Customer feedback is scattered across every tool your team uses. Deck turns the noise into PRD-ready opportunities to add value now.
Focus on Building Better Product. Deck Handles the Feedback.
Deck's AI agents consolidate, synthesize, and act on your feedback so the team can move from scattered inputs to product decisions.
Slack
Setup questions keep landing in #support.
Intercom
Customers keep asking where exports live.
Granola
Sales calls mention security review friction.
User Interview
Interview recordings reveal onboarding friction.
Notion
Research notes repeat the same activation gap.
Setup questions keep landing in #support.Customers keep asking where exports live.Sales calls mention security review friction.
Prioritize guided onboarding
Repeated setup friction becomes a ranked product opportunity.
Admins need rollout confidence
Security, adoption, and export needs cluster by buyer segment.
+12 NPS opportunity
Reduce time-to-value for detractors and expand happy teams.
Made for AI-First Startups
Ship knowing your customers are heard and your product is built from evidence, not internal volume.
Your feedback in every AI tool
Connect Claude, ChatGPT, and others to get data in seconds.
Deck MCP
What do enterprise customers think about our onboarding?
Based on 23 interviews and 41 support tickets:
Enterprise customers find onboarding too self-serve — they expect a dedicated walkthrough. 3 churned accounts cited "no implementation support."
Top quote: "We signed up expecting white-glove onboarding. Instead we got a help doc." — VP Product, Acme Corp
OAuth 2.0Read-onlyOrg-scoped
Enterprise-Grade Security
SAML SSO, FIDO2 passkeys, and data isolated by region.
North America
Europe
Australia
Agentic Workflows for Data Quality
The quality of your insights is our priority.
1
Relevance Classification
98%2
Source Analysis
94%3
Insight Synthesis
91%4
Quality Review
89%Prioritize Problems Better
Filter themes and insights by CRM properties and visualize what matters
ARR > $50kChurn Risk: HighIndustry: SaaS
Salesforce
Showing 72 insights from 16 customers
HubSpot
Insights from Enterprise customers only
Integrate with any Customer Feedback Tool. And More.
Connect seamlessly with CRM, support, meetings, surveys, and productivity tools to centralize all your customer feedback.
Prioritize and Build What Moves the Needle.
Create initiatives from themes, estimate impact, and track progress from idea to shipped.
Initiatives
InitiativeStatusInsightsUpdated
Select an initiativeDeck keeps the brief, evidence, status, and execution context in one place.
Rank Opportunities by Customer Impact.
Turn recurring customer problems into a ranked backlog with impact, confidence, sentiment, and evidence attached.
Opportunity Backlog
#OpportunityImpactSentimentTrend
Select an opportunityDeck ranks product opportunities by customer impact, confidence, trend, and evidence.
Bring Deck Context Into any AI Workflow.
The Deck MCP Server gives AI the context it needs to answer with accuracy, grounded in your customers, feedback, and roadmap.
AI Assistant, Deck MCP
Ask about your customer feedback...
Make Feedback Review a Faster Operating Rhythm
Deck compresses the manual synthesis work so teams can spend more time deciding what to build and less time sorting scattered notes.
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Decreased Manual Synthesis
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Feedback Analysis Speed
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More Insights Discovered