Increase Retentionwith your Competitor's Customer Feedback

Weaknesses to Exploit

Feature depth creates navigation friction

12 users across 3 competitors mentioned complexity of having too many features.

9.2

Insights

“I spend more time searching for the right feature than actually using it.”

“Every update adds more menus. I can’t find the basics anymore.”

“New users give up before they even discover the features they actually need.”

Negative

Neutral

Positive

Turn into Project

Find Your Competitor's Weaknesses and Win

Your competitors have weaknesses. Find them. Act on it. Build the better product, and win their customers.

Overall Sentiment

Timeline

Good and bad feedback over time

Breakdown

Breakdown of feedback by sentiment

100

Positive27%

Neutral12%

Negative61%

Self-Driving Product Improvement (even with competitor reviews)

Periodic check-ins

Automatically refresh competitor feedback on a schedule

Enable check-ins

Check-in frequency

Weekly

Monthly

Quarterly

Competitor Changes this Month

Highlights

Asana has bad AI features

4 Asana reviews citing its AI features lack quality.

Clickup integrating AI nicely

3 reviews mentioned good environment integration.

New Opportunities

Improve AI Output Quality

Customers praise AI output quality and hate when it doesn’t deliver. It’s a sensitive topic. Checking your quality is a good idea.

Periodic Checkins

Keep track of competitors' customers' feedback on autopilot and receive opportunities to differentiate in your inbox.

Simplify Feature Architecture

Customers are getting confused and overwhelmed about the features shipped lately, with many saying the product is bloated.

What Customers Said

“You’re going fast and shipping new things, but the product is becoming extremely bloated. We haven’t used that many new features.”

“Too many new things we don’t see value in”.

Negative

Neutral

Positive

From Customer Feedback to Opportunity (to Project)

Go from feedback to PRD in seconds. Then, use it as context so your coding agents can focus on building what matters.

Work from Anywhere with API & MCP

Your agents will not miss any of the customer & product context. Anything you can see in the UI can be accessed from the MCP and API.

Deck Competitor Expert (Subagent)

What are the best product Opportunities from my competitor weaknesses?

Ask Deck about your competitors…

Build Better Customer-Led Product Today

Bring your interviews, tickets, surveys, Slack threads, and NPS into one evidence layer your team can act on.

Deck

Increase Retentionwith your Competitor's Customer Feedback

Weaknesses to Exploit

Feature depth creates navigation friction

12 users across 3 competitors mentioned complexity of having too many features.

9.2

Insights

“I spend more time searching for the right feature than actually using it.”

“Every update adds more menus. I can’t find the basics anymore.”

“New users give up before they even discover the features they actually need.”

Negative

Neutral

Positive

Turn into Project

Find Your Competitor's Weaknesses and Win

Your competitors have weaknesses. Find them. Act on it. Build the better product, and win their customers.

Overall Sentiment

Timeline

Good and bad feedback over time

Breakdown

Breakdown of feedback by sentiment

100

Positive27%

Neutral12%

Negative61%

Self-Driving Product Improvement (even with competitor reviews)

Periodic check-ins

Automatically refresh competitor feedback on a schedule

Enable check-ins

Check-in frequency

Weekly

Monthly

Quarterly

Competitor Changes this Month

Highlights

Asana has bad AI features

4 Asana reviews citing its AI features lack quality.

Clickup integrating AI nicely

3 reviews mentioned good environment integration.

New Opportunities

Improve AI Output Quality

Customers praise AI output quality and hate when it doesn’t deliver. It’s a sensitive topic. Checking your quality is a good idea.

Periodic Checkins

Keep track of competitors' customers' feedback on autopilot and receive opportunities to differentiate in your inbox.

Simplify Feature Architecture

Customers are getting confused and overwhelmed about the features shipped lately, with many saying the product is bloated.

What Customers Said

“You’re going fast and shipping new things, but the product is becoming extremely bloated. We haven’t used that many new features.”

“Too many new things we don’t see value in”.

Negative

Neutral

Positive

From Customer Feedback to Opportunity (to Project)

Go from feedback to PRD in seconds. Then, use it as context so your coding agents can focus on building what matters.

Work from Anywhere with API & MCP

Your agents will not miss any of the customer & product context. Anything you can see in the UI can be accessed from the MCP and API.

Deck Competitor Expert (Subagent)

What are the best product Opportunities from my competitor weaknesses?

Ask Deck about your competitors…

Build Better Customer-Led Product Today

Bring your interviews, tickets, surveys, Slack threads, and NPS into one evidence layer your team can act on.