Deck

I Read Every InterviewSo You Know What Customers Really Say

Improve Your Product

I Turn Every Conversation into Themes

Interviews, tickets, Slack, NPS, sales calls. I pull out every insight, sort it into the themes you already track, and start a new one the moment customers bring up something new.

I Show You the Receipts Behind Every Theme

Themes / Onboarding ExperienceOverviewAll Insights (230)

Straight to the Source

Every theme opens to the insights and the exact customer words behind them, with sentiment and source attached.

ThemesAll Segments
Onboarding Experience230 insights
Reporting & Analytics188 insights
Mobile App88 insights
Permissions & Roles13 insights

One Filter, Any Segment

Include or exclude a segment and I re-count every theme around those customers. Enterprise and self-serve rarely hurt the same way.

SubthemesBy ThemeTrendingHigh NegativeLatestSudden Changes
Invite approval stalls first-runOnboarding Experience↑ 0%
Exports time out on large reportsReporting & Analytics↑ 0%
Second admin repeats setupOnboarding Experience↑ 0%
Weekly digest in SlackIntegrations↑ 0%

What Changed This Week

Subthemes show what's trending, what's turning negative, and what changed suddenly. I refresh them every week.

I Don't Just Watch. I Act.

When a subtheme starts surging, I don't wait for the quarterly review. I turn it into a ranked opportunity with the evidence already attached.

Work from Anywhere with API & MCP

Your agents will not miss any of the customer & product context. Anything you can see in the UI can be accessed from the MCP and API.

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