What Are Uncategorized Insights?
Uncategorized insights are pieces of feedback that sit in a theme but in none of its subthemes yet. They build up after a large import. Sorting them means placing each one in a subtheme that fits, moving it to a better theme, or leaving it for Deck's next synthesis run when nothing fits well.
Why New Feedback Sits Outside Your Subthemes
You import a quarter of interviews, and the subthemes do not move. The new quotes sit in the theme but in no subtheme, so the subtheme counts miss what customers said this month. You either wait for the next synthesis run or read every insight by hand to see where it belongs.
How Deck Places Each Insight Where It Fits
Deck tracks how many insights in each theme no subtheme holds yet, and lists them with their quotes. You decide where each one goes: a subtheme of the same theme, a better theme, or nowhere yet. A wrong placement is worse than an uncategorized insight, so nothing is forced, and nothing moves until you approve the plan.
How to Sort Uncategorized Insights in Deck
Run it yourself in Deck, or hand it to your AI agent. Same steps, same result.
- 01
Check Your Plan Includes Subthemes
Subthemes need the Starter plan or higher. Check your plan in Settings โ Billing before you start.
- 02
Pick the Themes to Sort
Open Visualize โ Themes and start with the largest themes, or the ones a recent import fed. A theme needs 5 or more insights before Deck builds subthemes. Below that it shows a Below Threshold notice, so skip it.
- 03
Read the Subthemes First
Open the theme and use the Subthemes card, or go to Visualize โ Subthemes sorted By Theme. Open each subtheme and read its narrative and key quotes, so you know what it holds.
- 04
Read the Insights No Subtheme Holds
Open the theme's All Insights tab and note the insights that fit none of its subthemes. Deck MCP lists exactly which insights are uncategorized and how many.
- 05
Decide Where Each Insight Goes
Give each insight one outcome: add it to a subtheme of this theme, move it to another theme, or leave it. Do not force a fit. When several insights share a new topic, the next synthesis run can build a subtheme from them.
- 06
Apply the Plan and Check the Subthemes
Placing an insight in a subtheme runs through Deck MCP, so give your approved plan to your agent. Then reopen the subthemes to see what they hold. Deck rebuilds subthemes on the weekly synthesis run, which can change the groups.
Sort Uncategorized Insights with Your AI Agent
Prefer Claude, ChatGPT, Cursor, or another MCP client? Paste this prompt. Your agent runs the same workflow through Deck MCP and checks with you before it changes anything.
You need
- Deck MCP connected to your agent
- Customer feedback already in Deck
- Deck Starter plan or higher
Your agent starts with explore_themes.
Agent Prompt
Paste This into Your Agent
Use Deck MCP. Fetch and follow https://docs.getdeck.io/docs/agents/workflows/sort-uncategorized-insights.md
Insight Placement Plan Template
## Theme- Theme: [Theme name]- Uncategorized insights: [Deck count]- Subthemes: [Subtheme A], [Subtheme B], [Subtheme C]## Plan (grouped by target)Insight | Short quote | Outcome | Target---------------|-------------|-----------------|-----------------------------[Insight name] | "[quote]" | Add to subtheme | [Subtheme A][Insight name] | "[quote]" | Move to theme | [Other theme][Insight name] | "[quote]" | Leave | Next synthesis run: [reason]## Rules- Do not force a fit. A wrong placement is worse than an uncategorized insight- Several insights on a new topic: Leave them for the next synthesis run- Many insights belong to other themes: Review the theme taxonomy## After- Uncategorized insights now: [Deck count]- Left for the next synthesis run: [count] because [reason]