Slack Integration

Capture customer feedback from Slack channels before it disappears into chat history.

Details

• Slack was the first integration surface for Deck because so much customer feedback starts as a quick message, sales note, support handoff, or product discussion. The integration gives teams a way to preserve that signal instead of relying on someone to remember it later.

• Select the channels that matter, let Deck monitor for feedback, and turn team conversations into structured product evidence.